Building Engagement

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Over the last month, I've been exploring the concept of storytelling as a means of activating team members' involvement in the purpose of what they do. 

This is a straightforward, yet powerful idea from Professor Richard Boyatzis of Case Western Reserve University (Cleveland, Ohio), interviewed in a recent HBR Podcast 'On Leadership' (2023 November). I'll re-state what he says to emphasise the point:  

Stay on court with me, this is worth it.

Professor Boyatzis provides a case study of the approach taken by Tom Strauss, the CEO of Summa Health Systems, Ohio. It goes like this: 

Strauss oversaw the running of nine hospitals. 

He had a 60-minute weekly meeting with all of the Heads of the Hospitals and Clinics. 

Each week, as they left his office, he would pick two of them, and say “bring me back a story for next week’s meeting, of some patient that has been helped in your unit this week”. 

The next week, he’d open the meeting and give 5-10 minutes of the meeting to those two people, to tell their stories. 

This was a way of reminding them that their real purpose is healing. 

If you believe in creating and maintaining high performing teams and want to give the people in your business the opportunity to transform their outlooks, become more energized, aligned and action orientated, I can help you with my Team Coaching expertise.

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Libby

Team Coaching

If you believe in creating and maintaining high performing teams and want to give the people in your business the opportunity to transform their outlooks, become more energized, aligned and action orientated, I can help you with my Team Coaching expertise. Team Coaching involves helping teams improve their performance, and their processes, through

- Action,

- Reflection, and

- Dialogue. To find out more, visit my website 

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Executive 1:1 coaching

I'm an accomplished coach and mentor with dual qualifications in Law and Commerce from Otago University, bringing over 25 years of corporate experience to my coaching practice. As an Internationally Certified Coach, I empower leaders to unlock their potential and excel in challenging business landscapes. My approach melds empathy with strategic acumen, refined through key roles like Chief Operating Officer and Head of People Performance. My diverse background in the finance, legal, and entertainment sectors includes Accenture, KPMG, and Barclays. If you're ready to enhance your leadership journey, I provide exceptional guidance towards professional growth and success.